Friday, September 18, 2009

Drowning in a sea of Web 2.0

Web 2.0? I've done it.

Blog, got.
RSS, taken care of.
Social? You bet - Facebook, Twitter, whatever.

But now the question is - what for?

I love my Blog and enjoy posting to it (when I can) and I enjoy commenting on other people's blogs.

I like to track things. I like to interact with people online.

But I think it has come to the time when I work out exactly how to do it properly.

My last step in this project will be to have a site www.elucidate.co.za that has everything done by me - comments, statuses, blog postings, etc. And it will be done in a style of my choosing. And it will be tracked by Twitter.

It will be the canonical Allen Baranov.

I started this page about 14 years ago when the Internet was fresh and web pages were made by Real Men with angle grinders and angle brackets. I have updated it from time to time when new technologies came about that made me excited.

Most recently - RSS feeds, Atom, jQuery, Web App APIs.

But now there are online services that can do this kind of thing for me with very little coding (maybe even none!) and I will find one that serves my needs.

The problem with Web 2.0 is that there is usually 2 or 3 of each service and finding just the right one is not so easy.

My quest is to find the right one.

Tuesday, September 1, 2009

Quick Thoughts About Service

There are two Vodacom stores in Sandton Central.

One is in Nelson Mandela Square and one is in Sandton City.

I know where the Sandton City store is so I phoned them up to see whether they had something in stock. It was a done deal - I wanted the "gadget" and the price was right. The phone just rang. I tried their other number - it too just rang.

I gave up and phoned the Nelson Mandela Square store and the phone was answered quickly. The lady on the other side was helpful, courteous and a pleasure to talk to. She confirmed that they did, in fact, have what I was looking for.

So, I went to that store and bought what I needed for my phone. While I was there , the staff came up to me and offered help. I felt like a king. I spend a bit more time in the store than I had planned and saw something else that I wanted, at the price that I was prepared to pay. I bought it.

I also looked at a cover for my phone. While there, one of the staff came over, opened up the box that I was looking at and showed me why it was such a good deal. (And it would have been, but they didn't have the cover that fitted my phone.)

On the way out, I popped into the other Vodacom shop and was totally ignored. I walked out.

So, well done to the Vodacom shop in Nelson Mandela Square and not so well done to the one in Sandton City.